Shannon came to TPB from the wholesale nursery industry. After graduating from Texas Tech with a Horticulture degree, Shannon moved to Austin, TX for about 15 years then returned to the Lubbock, TX area to complete a Masters in Horticulture. About a year and a half ago Shannon “needed a change in careers, the plant business was no longer rewarding - it was more frustrating. I wanted a job where I enjoyed going to work again. I consider my job with TPB my “Dream Job”, somewhat of a challenge but not stressful or physical.”
When not at work, Shannon can be found tending to her “zoo”. “My partner and I are very big animal advocates, and we rescue unwanted animals. We have birds, turtles, cats, and dogs. We work with rescues to help animals get out of a bad situation to a loving home.” Aside from animals, Shannon enjoys working in her yard and tending to her garden, a way to keep connected to her horticultural past. The ideal vacation spot for Shannon is spending time with family in the mountains of northern New Mexico.
What makes TPB a great place to work?
“The people! I’ve had jobs where it was almost impossible to get your questions answered. I have always felt welcome with TPB. My manager is very supportive and if he does not know the answer, he helps me in the right direction. While we never see each other, I feel like we have a pretty tight team here in Texas. The benefits, a company car, and the job itself.” Also, “Acknowledgement of your accomplishments.”
What does it take to be successful at TPB?
“I believe in building a relationship with my customers. I tend to go above and beyond sometimes to build that trust and relationship. I am persistent with my customers. I make sure they are presented with all of our products and together we decide what will work and what will not. I keep my word, if something is not working we trade it for something that might. I utilize all resources put before me. I ask questions if I do not know. I am a big communicator.”