Our approach
As a seller of products intended for adult-use only, society demands a higher burden of responsibility from us, and we are committed to proactively preventing the underage appeal and access to those products. For example, Turning Point Brands was an integral part of the effort to create marketing standards for the vaping industry.
We are dedicated to the responsible marketing of our adult-use products and are fully committed to complying with all applicable laws and regulations governing them. TPB targets its marketing activities to both male and female current nicotine, cannabinoid, and other active consumers who are 21 years of age and older. The marketing of our adult-use products does not include content directed toward minors, thereby prohibiting marketing content such as childish images, cartoons, characters, mascots, juvenile designs, or other themes or imagery known to resonate with minors. The Company plans to continue to engage in appropriately targeted marketing activity, consistent with all legal requirements, industry standards, and best practices.
Preventing youth access and use of our adult-use products is a key to our continued success. All of our adult-use products are intended to be sold to and used by adults 21 years of age and older, and we have proactively implemented programs to prevent youth access. For TPB’s own online retail (B2C) sales, TPB utilizes a robust third-party online age verification process for purchases by consumers. On its business-to-business (B2B) website section, TPB offers suggestions of resources for its downstream customers related to prevention of youth access. These resources include information related to retailer-focused FDA Guidance, third-party age verification software available to both brick-and-mortar and online sellers, and helpful websites that offer compliance tools, e.g., WeCard.
TPB monitors the compliance of downstream distributors and retailers by periodically auditing customer entities on the FDA Warning Letter database. TPB also maintains a customer service contact which accepts reports of retailer issues related to underage sales. When TPB receives reports of this nature, it compiles them and reports them to FDA on a quarterly basis.